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The ultimate technical error that faces us on daily basis!
- Delivery normally takes 1-3 business days depending on location in Jordan. Please note that during sales and the high season it may take up to 5-6 business days for some deliveries.
- Cash On Delivery - Credit card
Exchange and Refund Policy
It’s totally fine to exchange items within 30 days, as long as the items have not been worn, have not been washed and if the tags are still intact!
If you bought items online, you're able to exchange the items at our store(s) as you wish.
You may ask for a refund within 5 working days of receiving the item for the following reasons:
We are out of stock of an Item that was sent defective.
We are out of stock of an Item that was sent with the wrong size
The item received does not match the description of the item online.
Only items that have the tags intact, have not been worn and have not been washed can be refunded.
You will be refunded only for the cost of the item, not for the delivery.
You can’t return your whole order that contains multiple items there unless the reasons applied above apply to each and every product.More Details
Exchange/Return Policy For Customer Outside Jordan
You can return/exchange while outside of Jordan if you wish! Just send to the address below please:
Phone number: +962 7 9515 0342
You will have to be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.More Details